Privacy Policy

Privacy Policy

Aligned – Support Coordination & Care
Effective Date: October, 2025.

At Aligned – Support Coordination & Care, your privacy is important to us. We are committed to protecting the personal information you share with us and ensuring it is handled with care, confidentiality, and respect.

1. Information We Collect

We may collect personal information when you:

• Contact us through our website or email
  
  

• Enquire about or access our support coordination or recovery coaching services
  
  

• Provide information to help us understand your needs or goals
  
  

This information may include your name, contact details, and any information you choose to share about your situation or support needs.

2. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries
  
  

• Provide and coordinate support services
  
  

• Communicate with you about your plan or services
  
  

• Improve our services and communication
  
  

We only collect information that is necessary and relevant to the support we provide.

3. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.
All personal information is stored securely, whether electronically or in hard copy, and only accessed by authorised staff for legitimate business purposes.

4. Sharing of Information

We will never sell or share your personal information with third parties for marketing purposes.
Information may only be shared with your consent, or when required by law, to protect your safety or the safety of others.

5. Accessing and Updating Your Information

You have the right to access, update, or request the removal of your personal information at any time.
To do so, please contact us using the details below.

6. Website and Online Forms

When you use our website or submit a contact form, we may collect basic information such as your name, email address, and message.
This information is used solely to respond to your enquiry and is kept confidential.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Aligned – Support Coordination & Care
Email: aligned.carecoordinator@gmail.com
Location: Based in Australia – supporting individuals, families & communities

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.